VR Headset PS4 Not Working: Troubleshooting Guide

If your VR headset is not working on your PS4, don't panic! There are several troubleshooting steps you can take to identify and resolve the issue. In this article, we'll walk you through a series of troubleshooting procedures that may help fix your VR headset's connection problems.

Step 1: Check the Audio Settings

Firstly, ensure that the audio settings on your PS4 are set correctly. Go to 'Settings' > 'Audio', and make sure that the '7.1 Surround Sound' option is enabled. If you're using a headset with a splitter cable, ensure that the connection between the splitter cable and the headset's audio jack is secure and not loose.

Step 2: Check the Balance Audio Settings

Next, check the balance audio settings in Windows. Right-click on 'Realtek High Definition Audio' and select 'Properties'. Then, click on the 'Sound Control Panel' under 'Related Settings'. Adjust the levels so that the left and right channels have the same volume levels.

Step 3: Check the Audio Ports

Inspect the audio ports and audio jack for any dirt or debris. Ensure that the audio jack is plugged in properly and securely connected to your headset or console.

Step 4: Disable THX Spatial Software (if applicable)

If you're using a headset with THX Spatial software, try disabling it temporarily. Right-click on the THX Spatial icon in the system tray and select 'Disable'. Then, restart your computer and test the audio settings again.

Step 5: Reinstall the Audio Driver

If none of the above steps work, try reinstalling the audio driver. Right-click on 'Realtek High Definition Audio' and select 'Uninstall Device'. Then, restart your computer and let Windows install the audio driver automatically.

Step 6: Check the System Volume Settings

Ensure that the system volume is not set too low or muted. You can check the volume settings by right-clicking on the speaker icon in the system tray and selecting 'Open Sound settings'.

By following these troubleshooting steps, you should be able to identify and resolve the issue with your VR headset's connection problems on PS4. Remember to check the audio settings, balance audio settings, audio ports, THX Spatial software (if applicable), and system volume settings before attempting any of the above steps.

If none of the above steps work, it may be worth considering consulting the user manual or contacting the manufacturer's support team for further assistance.

Vr headset ps4 not working